Updated: 30 August 2026.
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These terms apply together with the public offer, the individually confirmed WhatsApp terms, payment terms, cancellation and refund policy, privacy policy and personal-data consent.
Catalog and requests
The catalog helps a customer choose a service and start a request. Availability, service operator, date, guests, transfer, inclusions, final price, currency and service-specific restrictions are confirmed individually before payment.
Payments and service operators
Confirmed PT Aura BRI payment instructions are sent only after the manager confirms availability, service details and the final IDR total. Cash in IDR is possible only when individually arranged; other methods or currencies require manager confirmation. Third-party local service operators may perform the booked service.
Customer responsibilities
The customer should provide accurate booking information, disclose relevant safety or eligibility details, review the confirmed terms and arrive at the agreed place and time with required documents.
Mandatory rights
These terms do not remove mandatory consumer or data-protection rights. Cancellation and refund are handled under the published policy, disclosed service operator terms and applicable law.